Ulises Gamito

August 4, 2004

Heri Alonso Keyes Company 11570 Sunset Drive Miami Fl 33173
Subject: Sale of my 14842 SW 22 Terr. Miami, Fl 33185 property.

Dear Heri,
Just want to thank you for making the sale of my home go so smoothly and seamless.
As we all know, all realtors advertise in the MLS, the internet, flyers, various publications and
post their signs in front of the homes being sold. What is the different between a great realtor
and a poor realtor? Well lets start with SERVICE! Homes are the most important thing a person
can have and if a realtor acts careless the seller or buyers will not do business with that realtor!
Now let me describe my experience with you. You ALWAYS returned calls in a very timely manner,
kept me informed, went out of your way to show the home, you assisted me as a seller by going beyond
the call of duty and helping me with scheduling conflicts. If I was unable to be there to allow the buyer
to drop something off, you would make sure you would be there! THIS IS SERVICE, PROFESSIONALISM,
SALESMANSHIP, and your own slogan: HUSTLE! You made a difference in my experience because
you were always there when needed for whatever was related to the sale! The way you work is how
a great realtor does his job!
Simply put, I cannot complement you enough for the great job and professional manner in which
you handled the sale of my home. To put it bluntly:
As long as you are in the business of Real Estate Sales you will always be MY Realtor!
Thanks again and my deep appreciation for a job well done!

God Bless you!